Last Updated: November 12, 2025
At Chemistry Tutor Hub, we strive to provide quality tutoring services and educational resources. Please read our refund policy carefully before making any purchase.
1. General Policy
All services offered through Chemistry Tutor Hub, including tutoring sessions, online courses, study materials, and digital resources, are generally non-refundable. By purchasing our services, you agree to this policy.
2. Eligible Refunds
Refunds may be considered only under the following circumstances:
- Cancellation by the tutor: If a tutor is unable to provide a scheduled session and no alternative arrangement can be made.
- Technical issues: If a paid digital service or course is inaccessible due to technical problems on our platform.
3. Refund Request Procedure
To request a refund, please follow these steps:
- Contact us within 7 days of your purchase at support@chemistrytutorhub.com.
- Provide your transaction details, including payment receipt, date of purchase, and service purchased.
- Explain the reason for your refund request.
4. Refund Processing
- All approved refunds will be processed using the original payment method.
- Refunds may take up to 7-14 business days to reflect in your account.
- Chemistry Tutor Hub reserves the right to approve or deny any refund request based on the situation.
5. No Refunds
Refunds will not be issued for:
- Change of mind or dissatisfaction due to personal preference.
- Missed tutoring sessions or failure to attend scheduled classes.
- Partial use of a course or digital resource.
6. Contact Us
For any questions or refund requests, contact us at:
Email: support@chemistrytutorhub.com